Packages

The shop on your website will come with any customer contact services your customers might need.

Main Packages

These are the most common used and contain most routing features, ready to be sold to your new customers.

These packages are expanded with new functionality and add-ons all the time.

Basic

Forward your number to any destination
Free
  • Full Reporting
  • Call Forwarding
  • Account Management

Smart

Add call routing intelligence to your number
X/month
  • Includes everything from Basic
  • Welcome Message
  • Office Hours
  • Queue
  • Voicemail
  • Blacklisting

Pro

Add call center functionality to your number
X/month
  • Includes everything from Smart
  • Announcement
  • Menu
  • Call Group
  • Call Recording
  • Monitoring
  • Agent Management
  • Whisper

Basic

Forward all your calls from your number to any fixed or mobile number.
Change the destination online, real-time, anytime. Be reachable anywhere you want.

Features in this package:

Full Reporting

Full call history of inbound and outbound calls.

Call Forwarding

Forward your calls to any fixed line or mobile number, anywhere in the world.

Account Management

Online management of your company details and user access.

Smart

Add intelligence to call forwarding. Welcome a caller to your line. Handle calls based on your office hours.
If your line(s)are busy, keep the caller in a queue.
And if you are closed, offer voicemail to your caller. Do not miss a call and leave a professional impression.

Features in this package:

Full Reporting

Full call history of inbound and outbound calls.

Call Forwarding

Forward your calls to any fixed line or mobile number, anywhere in the world.

Account Management

Online management of your company details and user access.

Welcome Message

Greet your callers with a welcome message.

Office Hours

Manage your office hours and set your holidays.

Queue

Keep callers in a queue when everybody is busy.

Voicemail

When closed offer your customers a voicemail.

Blacklisting

Block prank callers with the blacklist feature.

Pro

Add intelligence to call forwarding. Welcome a caller to your line. Handle calls based on your office hours.
If your line(s)are busy, keep the caller in a queue.
And if you are closed, offer voicemail to your caller. Do not miss a call and leave a professional impression.

Features in this package:

Full Reporting

Full call history of inbound and outbound calls.

Call Forwarding

Forward your calls to any fixed line or mobile number, anywhere in the world.

Account Management

Online management of your company details and user access.

Welcome Message

Greet your callers with a welcome message.

Office Hours

Manage your office hours and set your holidays.

Queue

Keep callers in a queue when everybody is busy.

Announcement

Play a message to your caller when closed. Let them know when to contact.

Blacklisting

Block prank callers with the blacklist feature.

Menu

Know why a caller is calling. Offer them a (sub)menu.

Call Group

Connect the caller to the right agents. Define a call group per menu choice.

Call Recording

Evaluate performance via call recording.

Monitoring

Monitor both your Queue and your extentions.

Agent Management

Online agent tool to set their availability.

Whisper

Play an audio file to your agents before a caller gets connected.

Specialist Packages

ConferenceDirect

10/month
  • Start conferencing efficiently with this ready-to-use conference application.

Connect24/7

35/month
  • With this ready-to-use application your calls are transferred to your definable agent groups.

Fax2Email

5/month
  • With this ready-to-use application you will be receiving your faxes in your emailbox(es).

All you need for your online customer communication shop

Join today and get your own fully automated webshop

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