The shop on your website will come with any customer contact services your customers might need.
These are the most common used and contain most routing features, ready to be sold to your new customers. These packages are expanded with new functionality and add-ons all the time.
Forward your number to any destination
Add call routing intelligence to your number
Add call center functionality to your number
Add custom functionality to your number
Forward all your calls from your number to any fixed or mobile number.
Change the destination online, real-time, anytime. Be reachable anywhere you want.
Features in this package:
Full call history of inbound and outbound calls.
Forward your calls to any fixed line or mobile number, anywhere in the world.
Online management of your company details and user access.
Add intelligence to call forwarding. Welcome a caller to your line. Handle calls based on your office hours.
If your line(s)are busy, keep the caller in a queue.
And if you are closed, offer voicemail to your caller. Do not miss a call and leave a professional impression.
Features in this package:
Full call history of inbound and outbound calls.
Forward your calls to any fixed line or mobile number, anywhere in the world.
Online management of your company details and user access.
Greet your callers with a welcome message.
Manage your office hours and set your holidays.
Keep callers in a queue when everybody is busy.
When closed offer your customers a voicemail.
Block prank callers with the blacklist feature.
Add intelligence to call forwarding. Welcome a caller to your line. Handle calls based on your office hours.
If your line(s)are busy, keep the caller in a queue.
And if you are closed, offer voicemail to your caller. Do not miss a call and leave a professional impression.
Features in this package:
Full call history of inbound and outbound calls.
Forward your calls to any fixed line or mobile number, anywhere in the world.
Online management of your company details and user access.
Greet your callers with a welcome message.
Manage your office hours and set your holidays.
Keep callers in a queue when everybody is busy.
Play a message for your callers
when your line is closed.
Block prank callers with the blacklist feature.
Know why a caller is calling. Offer
them a (sub)menu.
Connect the caller to the right agents. Define a call group per menu choice.
Evaluate performance via
call recording.
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Monitor both your Queue
and your extentions.
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Online agent tool to set
their availability.
Play audio files before a caller
gets connected.
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